See this article for a detailed description of the permissions you can assign to your users as an admin.
Your knowledge and expertise in managing permissions will ensure smooth functioning and effective utilization of the system.
This article covers all the available permissions. Take the time to read through until the end to understand the capabilities of each permission.
→ Training Dashboard -
Granting a user the "Training dashboard" permission will provide them with access to the Dashboard tab on the left-hand side of their screen when they log in. This tab will direct them to the dashboard page, where they can generate reports, send training reminders, and monitor training progress within their designated location or department.
→ Training Reports -
Enrolling a user in the "Training Reports" permission will ensure that they receive a weekly report via email. This report will contain updates on the training progress for the selected location/department. The report will be sent every Monday between 5-8am EST. Please note that this permission requires a valid email address to be associated with the user.
→ eTask Dashboard -
Granting a user the "eTask Dashboard" permission will provide them with access to the dashboard tab on the left-hand side of their screen when they log in. This will direct them to the dashboard page, where they can conveniently send reminders, download reports, and effectively review eTask progress within their designated location or department.
→ eTask Reports -
Enrolling a user in the "eTask Reports" permission will ensure that they receive a weekly report via email. This report will contain updates on the eTask progress for the selected location/department. The report will be sent every Monday between 5-8am EST. Please note that this permission requires a valid email address to be associated with the user.
→ Supervisor -
Granting users the "Supervisor" permission allows them to access the "Manage Users" tab on the left-hand side of their screen upon logging in. This feature enables them to view all users within their designated location or department that they have permission over. From this page, supervisors can effortlessly review user history within profiles and reset user passwords. It's important to note that supervisors do not have the ability to add or remove users from the system. Additionally, supervisors automatically gain access to a training dashboard specific to their location or department.
→ Fair Shake -
By granting the "Fair Shake" permission, users will be given administrative access to your Fair Shake CCMS. This feature can be embedded on your website, providing a centralized platform for customers to express their concerns and have them addressed before escalating the issue to a regulator. The Fair Shake dashboard will display information about the individuals responsible for resolving the complaint and the resolution process that took place. This will be found under the Resources drop down menu on the left hand side of the screen upon logging in.
→ OSHA -
Users with the "OSHA" permission will be granted access to the OSHA Recordkeeping tool. This tool enables them to efficiently file new incidents, review previous incidents, and easily access OSHA 300 and 300A forms. To find this tool, users can navigate to the Resources dropdown menu on the left side of their screen after logging in.
Congratulations! You have now gained a comprehensive understanding of the capabilities of each permission and can now confidently assign them to your users based on their specific needs and requirements.
If you require additional assistance, please don't hesitate to contact our support team at support@complynet.com.